Palliative Care Services

The aim of 24/7 Palliative Care Services is to maximize the quality of life, to relieve pain, provide comfort and to offer emotional support to the patient. We also aim to reduce the stress on family members and friends and to create a calm and peaceful environment.

24/7 Palliative Care Services focuses on improving palliative and end of life care. Palliative care is not just for people living with cancer. Palliative care can be provided to people that have a serious illness that is progressing. Our focus is on relieving symptoms caused by the illnesses and improving quality of life.

We can come to you completely free of charge to explain our specialised services. We provide care, support, empathy and comfort when aggressive treatment is no longer working. We create an effective care plan which incorporates physical, emotional, spiritual, and social needs. We achieve this by providing patients and their families with knowledge and information and having them take part in decisions about their care.

We ensure that the appropriate level of care is provided at the right time in accordance to the complexity of the person's needs and also taking into consideration their cultural and linguistic diversity. Caring for a loved one can be challenging and demanding. Many of our clients start off with care for a few hours during the day. Other clients choose to have someone at night. We tailor our services to suit everyone's needs. We understand that needs may change and care can be increased or decreased at any time.

We provide Registered Nurses, Enrolled Nurses, Assistant Nurses and Carers to assist our clients to remain in their home in accordance with their individual needs and goals. We assist with:
  • Personal Services: bathing, showering, toileting, dressing, oral hygiene, mobility assistance. Light house work.
  • Diet: nutrition, hydration, assistance with meal preparation.
  • Clinical Management: nursing and personal care, our staff are skilled in palliative care, medication administration, oxygen therapy, continence management and clinical observations.
  • We liaise with GPs, Specialists and palliative care teams.
  • Providing support to family and friends.

We believe in providing continuity of staff and developing supportive relationships for our clients and their families. We hand pick each nurse or carer to suit each client and their family which is based on skill, personality and culture. Control of pain, symptoms, and psychological, social and spiritual problems is paramount. Our goal is the achievement of the best quality of life for patients and their families.

Requirements at home:

For a person wishing to die at home there must be adequate back-up. This usually means a close person such as a spouse, long-term partner, close relative or a team of people who are available 24 hours a day. Our team will work closely with the contact person to report progress and advise of any requirements for care.

One of our team will call to your home and carry out an assessment. We will advise what equipment, if any, is required such as an air mattress, a shower chair etc. We can organise the hire of equipment or we can give you details of hiring companies if you wish.

When taking a person home its recommended that you have a GP who will call to see them on a regular basis, and who will agree to take calls from staff or family on an as needs basis.

The palliative care team are also involved. They are available to call for advice 24 hrs a day.

  • A table in the room set up with some of the following basic household items:
  • Basin for washing
  • Face cloths, body cloths, and towels
  • Baby wipes
  • Skin Barrier cream (essentials or convene or any similar brand)
  • Massage cream such as body moisturiser, hand cream
  • Powder
  • Vaseline
  • Hand sanitiser
  • Bin
  • Toiletries –toothbrush, hair brush, deodorant, face cream
  • Kylie under sheet
  • Adult pads
  • Straws
  • Incontinent 'blueys'
  • Mouth swabs
  • Slide sheet

Different people want different things at different time. We can help you with every step along the way. We can provide you with any equipment you may need. It is a privilege for us to provide our palliative care services and we don't take this privilege lightly. We work hard to make sure the experience is positive, meaningful, worthwhile and free from stress or worry. We understand that sometimes people are afraid to enquire about palliative care in the fear that it may hasten the person's death. The aim of 24/7 Palliative Care Services is to maximize the quality of life.

You can trust us to be by your side