Faqs

Our award-winning service is based on ensuring that we provide the right staff and the right service to our clients. If we know the needs in advance, we can establish an individual or limited [...]

Yes. We understand the need for our clients to be comfortable having staff in their home. For non-English speaking clients, we can source staff who speak a specific language.

Yes. Providing we have 4 hours notice, all pre-booked services can be cancelled.

Yes. We can assist with the hire or purchase of most items. We can also offer advice on what you will need and what can be supplied by public services.

This will depend upon the type of healthcare cover you have. Before going ahead with any service we recommend contacting the health fund to find out if any assistance will be offered.

No. Our services are provided on an as-needs basis. There are no commitments or contracts.

Our rates vary depending on the type of staff provided. Once the level of service and staff required has been decided we are able to provide a full and accurate quote. Please contact us for a [...]

Yes of course. We have many clients who have a 24|7 private nurse whilst in hospital and also clients in aged care facilities who have a nurse, carer or companion on a regular basis. Our staff [...]

Assistant nurses are also known as carers and they can assist clients with the following: Daily living activities such as showering & dressing Assisting with meals Assisting with light house [...]

An enrolled nurse is also registered with the Australian Health Practitioner Regulation Agency and has completed a one year course. Enrolled nurses can perform the following duties: Clinical [...]